The cruel treatment that the Public Trustee of Queensland has delivered to its customers has been too long in hiding. Thanks to the ABC Four Corners team, there is now a public appreciation of the hurt it has caused to the most vulnerable in our society. What is most alarming is the statement made by... Continue Reading →
Do You Really Value Your Employees?
Talk is Cheap - If You Don't Have a Compliment Management System, Then I Doubt You Truly Do! Concentrating on Complaints Is Cruel If you have read my previous article – The Untold Cruelty Happening In Your Organization Right Now, you will understand that a sole focus on complaints management can punish the employees you... Continue Reading →