The Pandemic in the Public Sector

Every business has suffered from Covid-19. Organisations large and small have struggled with increased absenteeism, decreased productivity and disruption to customer services. Survey results show another pandemic rife in the Queensland Public Sector, and this one will take even longer than Covid to eradicate. It is the scourge of apathy. You may think that the...

Public Sector Leadership – An Oxymoron?

If you read the previous article on the Public Trustee of Queensland, you would have seen that most staff in the agency did not believe they had high-quality leadership. One would like to think that this situation is atypical in the public service, and the catastrophic results that befell their customers are rare. I am...

Public Sector Shame…and the statistics that show who could be next

The cruel treatment that the Public Trustee of Queensland has delivered to its customers has been too long in hiding. Thanks to the ABC Four Corners team, there is now a public appreciation of the hurt it has caused to the most vulnerable in our society. What is most alarming is the statement made by...